Salesforce Blog

News, Tips and Stories that Empower You

Energize Salesforce Service Cloud with Field Service Blog
Dec 08, 2020
Energize Salesforce Service Cloud with Field Service

So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]

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11 Unique Ways to Gift and Give Back This Holiday Season Blog
Nov 24, 2020
11 Unique Ways to Gift and Give Back This Holiday Season

As dreams of Thanksgiving feasts become a little more vivid, and the countdown until the holidays continues to tick on, by consumerist nature so do thoughts of the next holiday season and the difficulties of finding the perfect gift for those special to you. Luckily, we at Ad Victoriam (a Certified B Corporation) have you […]

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Multi-Cloud Integration Improves Customer Experience
Nov 17, 2020
Multi-Cloud Integration Improves Customer Experience

A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]

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Nov 16, 2020
The Analytics Power Inside Salesforce Tableau CRM and Tableau

0.75x 1x 1.25x 1.5x 2x 0:0000:13:16 The Analytics Power Inside Salesforce Tableau CRM and Tableau Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Ad Victoriam’s Analytics Practice Lead Abby Schreiber takes us inside Salesforce’s Tableau CRM and Tableau to talk about the analytical power that their individual […]

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AdVic & VMware Provide Tech Solution for Georgia Nonprofit Blog
Nov 10, 2020
AdVic & VMware Provide Tech Solution for Georgia Nonprofit

  Gwinnett County, Georgia-based nonprofit HoPe (Hispanic Organization Promoting Education) was the recent recipient of an in-kind technology contribution that will help them grow their mission and better serve their student members and alumni of the program. The organization, which mentors and empowers Hispanic high school students in the Atlanta, Georgia, area to graduate high […]

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When Outsourcing a Salesforce Implementation Makes Sense
Nov 03, 2020
When Outsourcing a Salesforce Implementation Makes Sense

Are you still kicking around the “Does outsourcing our Salesforce® implementation make sense” question in your company’s executive sessions? Ad Victoriam Solutions knows there is no simple answer to that question. A decision to outsource is a strategic, tactical, and financial choice. The answer to the question has to be based on your own company’s […]

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Making Smarter Decisions with 360-Degree Data
Oct 27, 2020
Making Smarter Decisions with 360-Degree Data

A nationally-recognized healthcare service organization recently presented Ad Victoriam with a three-prong challenge. In the end, we quickly and successfully resolved all of them. Doing so allowed them to make smarter decisions with 360-degree data to help drive sales and recapture market share. The Three-Prong Challenge The first AdVic challenge centered around this healthcare organization’s […]

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Oct 26, 2020
An Inside Look at Salesforce Field Service

0.75x 1x 1.25x 1.5x 2x 0:0000:17:07 An Inside Look at Salesforce Field Service Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Ad Victoriam Field Service Practice Lead Jake Mize discusses Salesforce’s Field Service – and why the service industry should take note of its capabilities not only […]

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Highlights from MuleSoft's CONNECT: NOW
Oct 20, 2020
Highlights from MuleSoft’s CONNECT: NOW

MuleSoft‘s recent CONNECT: NOW global integration conference – held on October 13, 2020 – helped attendees to discover how to unlock data and unleash innovation with API-led connectivity — charting a clear path to achieving digital transformation with speed and scale. Members of the Ad Victoriam MuleSoft® Consulting Team attended the virtual conference and chose […]

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Got Sales Cloud? Meet Service Cloud
Oct 13, 2020
Got Sales Cloud? Meet Service Cloud

So, you took the leap and implemented a Salesforce Sales Cloud™. With that, you’ve empowered your sales reps to work faster and smarter. Your team now has insights, guidance, and forecasts built from AI, and data have always at your fingertips. However, now you feel like you’re ready to take that next leap in the […]

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