Evolving companies constantly need tools that enhance customer experience, streamline operations, and provide actionable insights. At the recent Dreamforce 2024 conference, Salesforce® unveiled Agentforce™, a groundbreaking solution aimed at revolutionizing the way customer support is handled across industries. This powerful new tool integrates AI-driven automation with human-led customer service, providing businesses of all sizes the […]
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An Order Management System (OMS) like Salesforce Order Management™ (SOM) serves as the nerve center for managing the entire order lifecycle. From order capture to payment processing, fulfillment, and shipping, OMS ensures an efficient process that meets growing consumer demands. As the rapid rise of eCommerce has heightened customer expectations, the importance of OMS has […]
0.75x 1x 1.25x 1.5x 2x 0:00… A Look at Real Salesforce Managed Services Use Cases Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On a recent episode of Ad Victoriam’s Salesforce Simplified podcast, we spoke with our Director of Managed Services, Joel Cajigas, who gave us some real […]
0.75x 1x 1.25x 1.5x 2x 0:00… Salesforce Managed Services: Real Use Case Solutions Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: On this episode of Salesforce Simplified, the topic is “Salesforce Managed Services – Real Use Case Solutions,” and our guest is Ad Victoriam’s Director […]
Let’s face it: these days, everyone’s trying to squeeze more out of every dollar. And when it comes to cutting costs, technology often takes a hit. But to stay ahead of the curve, you need to think twice. Especially now that AI is changing the game. Harnessing AI and Technology for Long-Term Success When a […]
Salesforce’s leading customer relationship management (CRM) platform offers tailored solutions that address the specific needs of industries like Manufacturing, Retail, Healthcare, and High Tech. This Ad Victoriam Salesforce Blog explores how Salesforce® can benefit each of these sectors, with a focus on proving the return on investment (ROI) through detailed analysis and supporting data. Manufacturing: […]
Building a successful Salesforce® instance requires careful planning and execution. While a recent Ad Victoriam Salesforce Blog provided outlines for a great roadmap for implementation, even with a strong plan, mistakes can happen. Here, we delve into some of the most common pitfalls that can derail your Salesforce implementation, and how to navigate around them. […]
Maximizing Your CRM Investment: How Budget-Conscious Businesses Can Make the Most of Salesforce In a time where every connection counts, mastering customer relationships has become essential to success, regardless of your company’s size or stature. While Customer Relationship Management (CRM) software like Salesforce® is often associated with large corporations, it’s an equally valuable tool for […]
Depending on your instance of Salesforce®, the remaining main release weekends for the Winter ’25 Release are October 5 and October 12, 2024. To help get you ready for the release – on a recent Ad Victoriam Salesforce Simplified podcast – we spoke with Salesforce Ben‘s Technical Content Director and 11X Salesforce-Certified Evangelist Christine Marshall about […]
0.75x 1x 1.25x 1.5x 2x 0:00… Top New Features for Admins Inside Salesforce’s Winter ’25 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of Salesforce Simplified we’re talking with Salesforce Ben’s Technical Content Director Christine Marshall about seven of her favorite […]