Salesforce Blog

News, Tips and Stories that Empower You

Top Brands Do This to Create an Effective Customer Experience
Jun 14, 2022
Top Brands Do This to Create an Effective Customer Experience

These days, customer experience has become more than a buzz phrase. No matter the industry or the brand, companies have come to the realization that they need to focus on being more proactive, as opposed to reactive, when it comes to engaging with their customers.  Customers are pivotal to any business. After all, they keep […]

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Jun 13, 2022
Scale Quickly, Connect with Customers, Manage Multiple Brands with Salesforce Commerce

0.75x 1x 1.25x 1.5x 2x 0:0000:16:05 Scale Quickly, Connect with Customers, Manage Multiple Brands with Salesforce Commerce Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In this episode of “Salesforce Simplified,” we take a deep dive inside Salesforce’s Commerce Cloud with the help of AdVic’s Senior Vice […]

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Electrical Equipment Manufacturing Challenges and Growth - AdVic Salesforce Blog
Jun 07, 2022
Electrical Equipment Manufacturing Challenges and Growth

The world of manufacturing is still undergoing robust changes, even two-years after the pandemic hit. From supply chain shortages, lack of technology, and worker shortages, the recovery is on its way, but it still has some time to go. Consumers are at the forefront of the negative trend. Customers are seeing an influx in prices […]

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May the Fourth Volunteer With You Week 2022
May 31, 2022
‘May the Fourth Volunteer With You’ Week a Huge Success at AdVic

After an inaugural volunteer week in 2019, and a two-year delay because of pandemic-related postponements, May the Fourth Volunteer With You week was back this year at Ad Victoriam Solutions (AdVic®). With three events at our headquarters just outside of Atlanta, and our remote employees participating in events across the country, our team came together […]

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Equipment Manufacturer Replaces Legacy Systems and Thrives - Ad Victoriam Salesforce Blog
May 24, 2022
Equipment Manufacturer Replaces Legacy Systems and Thrives

Residential Elevators is the premier electrical equipment manufacturer focused on home elevators. Their product is custom-built in the USA for the home in which it will be installed. Manufacturer Representatives manage projects from conception through installation. Their factory-trained elevator mechanics are the best in the business, and their world-class Service Department handles all services for […]

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May 23, 2022
Highlights from the Salesforce Summer ’22 Release

0.75x 1x 1.25x 1.5x 2x 0:0000:10:10 Highlights from the Salesforce Summer ’22 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On this episode of “Salesforce Simplified” we’re talking with AdVic Senior Consultant Cammy Comiskey about some of her favorite new features in the Salesforce Summer ‘22 […]

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Highlights from the Salesforce Summer '22 Release
May 17, 2022
Highlights from the Salesforce Summer ‘22 Release

Salesforce® has once again packed their platform with exciting new features inside its forthcoming Summer ‘22 Release, which – depending on your instance of Salesforce – can begin to be experienced as early as the first release weekend, May 21, 2022. And as they always do, AdVic’s consultants have poured through every one of the […]

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What is B2B2C?
May 10, 2022
What is B2B2C?

Is your organization B2B, B2C, or B2B2C? The way you interact with your clients, the way you define success, and the technology you use all tie into the business model that defines your company.  How, why, and where your company purchases raw materials or the channels you use to market your products, all tie into […]

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The Seven Stages of a Sales Pipeline
May 03, 2022
The Seven Stages of a Sales Pipeline

Not to be confused with a sales funnel – which looks at the whole customer journey and the various stages a consumer will go through in their journey towards purchase – a sales pipeline looks at the different steps in the sales process, from gaining the lead to closing the sale. It is brand-focused, in […]

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How a Relationship Turned Into a Partnership
Apr 26, 2022
How a Relationship Turned Into a Partnership

It’s no secret that fostering positive relationships with your customers out-of-the-gate can help to transform those customers into real brand supporters and long-term partners.  Such is the case with AdVic and a recent high-tech customer that provides cloud-based business solutions to their customers.  The Initial Project In need of a solution for their rapidly growing […]

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