News, Tips and Stories that Empower You
Simply put, Managed Services, and specifically a Managed Services Provider (MSP), handles the daily operations of your specialized technology applications so you and your teams can focus on driving revenue. Typically, an MSP: Keeps your technology aligned with your business goals. Provides enhanced capabilities and data visibility to your company’s users. Allows for in-house sales, […]
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In a nutshell, an Order Management System (OMS) – such as Salesforce Order Management™ (SOM) – is your central hub for handling all aspects of the order lifecycle, including order capture, fulfillment, shipping, payment processing, and service. And while an OMS itself hasn’t changed much throughout the years, what has changed are buyers’ expectations around […]
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Early in 2020, with the world quarantining at home, virtual networking meetings began allowing people around the world to build meaningful connections. For Ad Victoriam Solutions (AdVic®), one of those connections we made was to Tiffany Spencer, who was at a virtual event hosted by Atlanta-based Goodie Nation. Tiffany ran HBCUForce (now Tech Forward), an […]
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For those who don’t know, Salesforce Sales Cloud™ – often referred to as the World’s #1 CRM – provides a platform to manage end-to-end functioning of the sales department for companies. It offers everything that is needed, such as, logging product information, creating campaigns, managing customer contacts, triggering emails, reports and dashboard features, and creation […]
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Interactive Email offers many ways for recipients to interact directly with email content. Common examples include: tapping, swiping, count-down timers, gifs, embedded videos, or submitting information via interactive forms. As digital marketing evolves, finding ways to capture your customer’s attention and getting them to provide information is evermore important. Which is why Salesforce Marketing Cloud […]
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Globally, the industrial machinery industry remains in a crucial space as they are faced with disruptions from all aspects of the business. With supply chain, labor shortages, and an uptick in technology users, leaders in this space must quickly pivot to solutions that will advance business during these trying times. Companies that are using innovation […]
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0.75x 1x 1.25x 1.5x 2x 0:0000:10:54 Manufacturer Transforms Customer and Team Member Experience with Salesforce Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On this episode of “Salesforce Simplified,” we’re speaking with Chip Boeneke, VP of Information Technology at Residential Elevators, about digital experiences within the manufacturing […]
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These days, customer experience has become more than a buzz phrase. No matter the industry or the brand, companies have come to the realization that they need to focus on being more proactive, as opposed to reactive, when it comes to engaging with their customers. Customers are pivotal to any business. After all, they keep […]
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0.75x 1x 1.25x 1.5x 2x 0:0000:16:05 Scale Quickly, Connect with Customers, Manage Multiple Brands with Salesforce Commerce Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In this episode of “Salesforce Simplified,” we take a deep dive inside Salesforce’s Commerce Cloud with the help of AdVic’s Senior Vice […]
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The world of manufacturing is still undergoing robust changes, even two-years after the pandemic hit. From supply chain shortages, lack of technology, and worker shortages, the recovery is on its way, but it still has some time to go. Consumers are at the forefront of the negative trend. Customers are seeing an influx in prices […]
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