Consumer Goods Cloud

Create Better Brand Experiences

Salesforce Consumer Goods Cloud

What is Consumer Goods Cloud?

Salesforce Consumer Goods Cloud is a bundle of cloud software products with capabilities that help brands and retailers manage their operations and increase sales. Specifically, it includes the best of Salesforce’s Sales Cloud™ and Service Cloud™, but it’s packed with industry-specific extras like an extended data model and specialized mobile app.

The platform also allows you to create a comprehensive and consistent consumer profile across all touch-points, with real-time insights that go beyond purchase history, including demographics, location, and more.

Benefits of a Consumer Goods Cloud Solution

Improve Store Visit Efficiency

Work more effectively by integrating data from any source. Design plans, improve visits & track teams with more visibility of data across your business.

Maximize Sales Productivity

Schedule visits, automate repetitive tasks, and get a 360-degree view of customer information on the mobile app.

Succeed at the Shelf

Ensure the right product is on the right shelf at the right price with offline order management and penny perfect pricing.

Improve Order Fulfillment

Get full visibility into order and fulfillment data so you can prioritize deliveries, track your fleet, and reroute based on business needs.

Why Consumer Goods Cloud?

If it’s important for your business to address the extraordinary challenges companies face today – things like increasing competition, or the need for consumer goods companies to create a unique brand experience that includes personalized experiences with customers by seamlessly blending physical and digital worlds while retaining full control of their data – then Salesforce Consumer Goods Cloud was definitely created for you.

Why Consumer Goods Cloud?

If it’s important for your business to address the extraordinary challenges companies face today – things like increasing competition, or the need for consumer goods companies to create a unique brand experience that includes personalized experiences with customers by seamlessly blending physical and digital worlds while retaining full control of their data – then Salesforce Consumer Goods Cloud was definitely created for you.

The Proof is in the Numbers*...

New streamlined ways to shop whetted consumers’ appetite for ease and convenience.

#1
INFLUENCE on purchasing decisions was if everything they needed was in one place.
537%
INCREASE in the number of retailers offering curbside pickup from late 2019.
23%
OF GLOBAL CONSUMERS are using BOPIS more often than before.
64%
OF SHOPPERS purchased groceries online in 2021.

*Source Salesforce

Salesforce Solutions: Our Specialty

If you’re ready to capture every penny with efficient planning and reduce missed sales with improved execution, the U.S.-based AdVic® Consumer Goods Cloud Team – who works on your hours – is one click away from roadmapping your solution.