For today’s retailers, offering a consistent and personalized shopping experience is no longer a nicety, it’s a necessity. Here’s how Salesforce®, with its powerful combination of clouds, apps, and cutting-edge AI capabilities, can help you achieve that and take your retail business to the next level in 2024. Supercharge Your CRM with AI-powered Apps and […]
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Salesforce® offers a powerful suite of cloud-based tools designed to empower businesses of all sizes. However, navigating the vast array of Salesforce products can be overwhelming. If you’re looking to streamline your sales processes and boost efficiency, here are 10 Salesforce products you should consider: Sales Cloud: The Foundation for Success Sales Cloud™ is the […]
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No one questions that in today’s face-paced world, customer service plays a pivotal role in differentiating successful organizations from the rest. But if your organization struggles with executing customer service, is there a viable solution? There is… Meet Salesforce Service Cloud The Salesforce Service Cloud™ platform empowers organizations to deliver unparalleled customer experience. With its […]
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Salesforce Commerce Cloud™ is a powerful platform that enables businesses to create and deliver personalized and seamless online shopping experiences. With its powerful features and capabilities, Commerce Cloud has become a popular choice among businesses of all sizes. Let’s explore the many benefits of using Commerce Cloud for your online business. Increased Sales and Revenue […]
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For those who don’t know, AdVic’s extensive line of Accelerators are quick start tools that advance the implementation or enhancement of your Salesforce® platform to equip and empower your team, customers and your partners in just weeks, not months. With our uniquely crafted solutions, based on industry best practices and thousands of successfully completed projects, […]
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The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
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A pet supply retailer with numerous locations across the U.S. came to AdVic® with a major predicament that had actually been snowballing in recent years. Their eCommerce platform had become extremely challenging not only to maintain, but to enhance. As a result, their challenges were creating barriers hindering their growth in what has become an […]
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Let’s face it, Salesforce® is amazing, but it’s also massive. Building out Service Cloud™ takes months… sometimes years to properly tune and that time can cost you in numerous ways, not the least of which is man hours and lost returns. You know you need Salesforce, but what if there was a way to speed […]
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Not familiar with Salesforce Rebate Management? It was designed for organizations with complex sales channels and incentive programs. Rebate programs drive profitability and optimize channel sales – that is, when they work the way they are meant to work. And in the manufacturing industry, Rebate Management empowers companies to reduce manual processes, drive top-line growth […]
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In a nutshell, an Order Management System (OMS) – such as Salesforce Order Management™ (SOM) – is your central hub for handling all aspects of the order lifecycle, including order capture, fulfillment, shipping, payment processing, and service. And while an OMS itself hasn’t changed much throughout the years, what has changed are buyers’ expectations around […]
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