0.75x 1x 1.25x 1.5x 2x 0:00… Highlights from the Salesforce Summer ’23 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of Salesforce Simplified we’re talking with Salesforce Ben’s Courses & Community Director Christine Marshall about some of her favorite new things […]
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What is Salesforce Marketing Cloud? It’s the email you received from a retailer that presented products they already know you personally have interest in. Or a text message alerting you that the item you viewed, but didn’t purchase is now on sale. Marketing Cloud can do this, and so much more. In a nutshell, Marketing […]
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As a consumer, you want your questions answered and your issues resolved quickly, so you can go about your day. Calling and emailing is often time consuming and can leave consumers feeling frustrated. A fast efficient customer service option? Chatbots. Chatbots are computer programs designed to simulate conversation with human users, typically over the internet. […]
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It won’t surprise anyone to know that migrating data from a legacy system to a Salesforce® solution requires some careful planning and execution. And after you’ve chosen your Salesforce migration partner, there are a lot of things to take into consideration. Thus, the reason for us reaching out to Salesforce Lead Technical Architect Richard MacDonald […]
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For those who don’t know, AdVic’s extensive line of Accelerators are quick-start tools that advance the implementation or enhancement of your Salesforce® platform to equip and empower your team, customers, and partners in just weeks, not months. With our uniquely crafted solutions, based on industry best practices and thousands of successfully completed projects, your company […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Meet Ike Wagh: Salesforce Content Creation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of “Salesforce Simplified” we’re talking with Independent Salesforce Content Creator Ike Wagh about the amazing, creative, and oftentimes funny independent Salesforce-centered content […]
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For those who don’t know, AdVic’s extensive line of Accelerators are quick start tools that advance the implementation or enhancement of your Salesforce® platform to equip and empower your team, customers and your partners in just weeks, not months. With our uniquely crafted solutions, based on industry best practices and thousands of successfully completed projects, […]
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After their initial Salesforce® implementation, certain business practices become easier and productivity enhances. But with time, your business, industry, and even Salesforce features change and it may become necessary to modify or improve the functionality of your Salesforce platform to do more with less, and keep teams aligned and focused on the customer experience. In […]
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The world of customer service is changing. Customers seek a personal and emotional connection with brands and expect consistent and seamless connections across all channels. But given that customers have more touchpoints with brands than ever before, it can be difficult to make quality connections at scale. That’s where the power of automation and artificial […]
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Since launching in 2009 – and acquired by Salesforce in 2021 for $27.7 billion – Slack has been on the front lines of offering some of the best features in the world of team collaboration. So now, what started as an internal communication tool has evolved into a much-loved unified communications tool. During a recent […]
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