So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]
Tag: Salesforce
A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]
Gwinnett County, Georgia-based nonprofit HoPe (Hispanic Organization Promoting Education) was the recent recipient of an in-kind technology contribution that will help them grow their mission and better serve their student members and alumni of the program. The organization, which mentors and empowers Hispanic high school students in the Atlanta, Georgia, area to graduate high […]
Are you still kicking around the “Does outsourcing our Salesforce® implementation make sense” question in your company’s executive sessions? Ad Victoriam Solutions knows there is no simple answer to that question. A decision to outsource is a strategic, tactical, and financial choice. The answer to the question has to be based on your own company’s […]
A nationally-recognized healthcare service organization recently presented Ad Victoriam with a three-prong challenge. In the end, we quickly and successfully resolved all of them. Doing so allowed them to make smarter decisions with 360-degree data to help drive sales and recapture market share. The Three-Prong Challenge The first AdVic challenge centered around this healthcare organization’s […]
MuleSoft‘s recent CONNECT: NOW global integration conference – held on October 13, 2020 – helped attendees to discover how to unlock data and unleash innovation with API-led connectivity — charting a clear path to achieving digital transformation with speed and scale. Members of the Ad Victoriam MuleSoft® Consulting Team attended the virtual conference and chose […]
So, you took the leap and implemented a Salesforce Sales Cloud™. With that, you’ve empowered your sales reps to work faster and smarter. Your team now has insights, guidance, and forecasts built from AI, and data have always at your fingertips. However, now you feel like you’re ready to take that next leap in the […]
We are smack-dab in the middle of the budget planning season for 2021. Are you stressing about shoe-horning in a spend for a badly-needed cloud migration to replace your company’s legacy systems and also having to justify it to the C-suite? Most likely, the reason your key C-suite stakeholders haven’t seriously considered cloud computing previously […]
Who’s ready to turn the page on 2020? We’re with you, so let’s talk 2021… Specifically, Salesforce Winter ’21 Release highlights. To help get you ready for the Winter ’21 Release (September 18 – Release Readiness Live! and October 10 & 17 – Release Weekends), Ad Victoriam’s certified consultants have poured through the latest Salesforce […]
When the nation’s premier commercial refrigeration equipment manufacturer contacted Ad Victoriam for their much-needed technology solution, they were looking to fulfill a strategic plan that would ensure that they could shore-up their existing marketplace gaps, gain 360-degree data visibility, automate tasks, and increase their competitive edge. In addition, this manufacturer wanted a unified sales and […]