Tag: Salesforce

Energize Salesforce Service Cloud with Field Service Blog
Dec 08, 2020
Energize Salesforce Service Cloud with Field Service

So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]

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Multi-Cloud Integration Improves Customer Experience
Nov 17, 2020
Multi-Cloud Integration Improves Customer Experience

A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]

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AdVic & VMware Provide Tech Solution for Georgia Nonprofit Blog
Nov 10, 2020
AdVic & VMware Provide Tech Solution for Georgia Nonprofit

  Gwinnett County, Georgia-based nonprofit HoPe (Hispanic Organization Promoting Education) was the recent recipient of an in-kind technology contribution that will help them grow their mission and better serve their student members and alumni of the program. The organization, which mentors and empowers Hispanic high school students in the Atlanta, Georgia, area to graduate high […]

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When Outsourcing a Salesforce Implementation Makes Sense
Nov 03, 2020
When Outsourcing a Salesforce Implementation Makes Sense

Are you still kicking around the “Does outsourcing our Salesforce® implementation make sense” question in your company’s executive sessions? Ad Victoriam Solutions knows there is no simple answer to that question. A decision to outsource is a strategic, tactical, and financial choice. The answer to the question has to be based on your own company’s […]

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Making Smarter Decisions with 360-Degree Data
Oct 27, 2020
Making Smarter Decisions with 360-Degree Data

A nationally-recognized healthcare service organization recently presented Ad Victoriam with a three-prong challenge. In the end, we quickly and successfully resolved all of them. Doing so allowed them to make smarter decisions with 360-degree data to help drive sales and recapture market share. The Three-Prong Challenge The first AdVic challenge centered around this healthcare organization’s […]

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Highlights from MuleSoft's CONNECT: NOW
Oct 20, 2020
Highlights from MuleSoft’s CONNECT: NOW

MuleSoft‘s recent CONNECT: NOW global integration conference – held on October 13, 2020 – helped attendees to discover how to unlock data and unleash innovation with API-led connectivity — charting a clear path to achieving digital transformation with speed and scale. Members of the Ad Victoriam MuleSoft® Consulting Team attended the virtual conference and chose […]

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Got Sales Cloud? Meet Service Cloud
Oct 13, 2020
Got Sales Cloud? Meet Service Cloud

So, you took the leap and implemented a Salesforce Sales Cloud™. With that, you’ve empowered your sales reps to work faster and smarter. Your team now has insights, guidance, and forecasts built from AI, and data have always at your fingertips. However, now you feel like you’re ready to take that next leap in the […]

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Securing c-Suite Support for a Cloud Migration
Oct 06, 2020
Securing C-Suite Support for a Cloud Migration

We are smack-dab in the middle of the budget planning season for 2021. Are you stressing about shoe-horning in a spend for a badly-needed cloud migration to replace your company’s legacy systems and also having to justify it to the C-suite? Most likely, the reason your key C-suite stakeholders haven’t seriously considered cloud computing previously […]

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Top 7 Salesforce Winter '21 Release Highlights
Sep 15, 2020
Top 7 Salesforce Winter ‘21 Release Highlights

Who’s ready to turn the page on 2020? We’re with you, so let’s talk 2021… Specifically, Salesforce Winter ’21 Release highlights. To help get you ready for the Winter ’21 Release (September 18 – Release Readiness Live! and October 10 & 17 – Release Weekends), Ad Victoriam’s certified consultants have poured through the latest Salesforce […]

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Multi-Cloud Solution Accelerates Sales & Advances Service Delivery
Sep 08, 2020
Multi-Cloud Solution Accelerates Sales & Advances Service Delivery

When the nation’s premier commercial refrigeration equipment manufacturer contacted Ad Victoriam for their much-needed technology solution, they were looking to fulfill a strategic plan that would ensure that they could shore-up their existing marketplace gaps, gain 360-degree data visibility, automate tasks, and increase their competitive edge. In addition, this manufacturer wanted a unified sales and […]

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