Tag: Salesforce

Salesforce Service Cloud vs. Zendesk
Mar 01, 2021
Salesforce Service Cloud vs. Zendesk

As your business expands and opportunities increase, you’re most likely seeking solutions that enable your business to grow. A common barrier to growth is the utilization of technology that fails to scale with emerging needs. Eliminating technology limitations accelerates progress – especially when it relates to servicing customers, everyone’s number one priority.  For some start-ups,  […]

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What Can MuleSoft do for Your Salesforce Org?
Feb 23, 2021
What Can MuleSoft Do for Your Salesforce Org?

Integration is the future. In an increasingly technology-driven world, it is crucial that there is a single source of truth for your company’s information. If your employees must go to multiple different places to get the information they need, you have wasted time, money, and energy.  Salesforce® and MuleSoft® can create a powerful, real-time integrated […]

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Corners Outreach & AdVic Team to Increase Impact on Kids
Feb 16, 2021
Corners Outreach & AdVic Team to Increase Impact on Kids

For many families in the Atlanta, GA, suburb of Dunwoody, Corners Outreach is an incredible organization doing wonderful things to build “one community where everyone thrives.”  Since their founding in 2012, Corners Outreach has taken a holistic approach to their service, helping the kids they serve, while also focusing on the success of each student’s […]

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Examples of How Dashboards & Data Solve Business problems
Feb 09, 2021
Examples of How Dashboards and Data Solve Business Problems

Any successful business knows that in order to find and solve problems, you have to start by looking at your data. With all of the technology out there – including Salesforce® – the hard part isn’t getting access to the data you need – it’s analyzing and interpreting your data, and then understanding how your […]

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7 Signs it's Time to Hire a Certified Salesforce Consultant
Jan 26, 2021
7 Signs it’s Time to Hire a Certified Salesforce Consultant
Raise your hand if you've tried to tackle a Salesforce® implementation in-house with little or no knowledge of how to do it and thus - unfortunately - failed to get what you need?  Ok, you tried... but during your frustrating journey you learned how challenging of a task it is to understand all the features [...]

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Rewards Programs
Jan 19, 2021
Manufacturer Digitally Transforms Customer Rewards Program

Everyone knows that loyalty programs work – here’s some of the evidence from Forbes:  Adding a loyalty program to an e-commerce platform can increase average order quantity by 319%.  79% of consumers say loyalty programs make them more likely to continue doing business with brands.  39% of loyal customers will spend more on a product, […]

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Salesforce New year Resolutions for 2021
Jan 05, 2021
Salesforce New Year Resolutions for 2021

For Salesforce® admins, a new year presents an opportunity to strengthen your environment, learn new features, apply best practices, and really set the tone for the rest of the year. 2021 comes with the added pressure of kicking off a new year still mired in the middle of a global pandemic and all that comes […]

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The Best AdVic Salesforce Blogs of 2020
Dec 15, 2020
The Best AdVic Salesforce Blogs of 2020

Some may say that 2020 will go down in history as the year that wasn’t, the year the pandemic robbed us all of so many things we held sacred as a society. But being the optimists that we are here at Ad Victoriam, we found plenty of reason to celebrate a fruitful year because we […]

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Energize Salesforce Service Cloud with Field Service Blog
Dec 08, 2020
Energize Salesforce Service Cloud with Field Service

So, you’ve empowered your team to advance your customer service with the implementation of Salesforce Service Cloud™. From case routing to managing service level agreements to access to a knowledge base that automatically evolves to an overall 360-degree view of your customers, your Service team now efficiently engages on a one-to-one level with every customer, […]

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Multi-Cloud Integration Improves Customer Experience
Nov 17, 2020
Multi-Cloud Integration Improves Customer Experience

A leading behavioral health company that focuses on chronic to acute health conditions recently contacted the Ad Victoriam Solutions Multi-Cloud Team because they were in desperate need to enhance their internal team efficiencies, while also finding a way to improve their customer experiences. They did their homework and found out about our deep multi-cloud experience, […]

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