Salesforce® has once again packed their platform with exciting new features inside its forthcoming Winter ‘23 Release, which – depending on your instance of Salesforce – can begin to be experienced as early as the first release weekend, September 9, 2022. And as they always do, AdVic’s consultants have poured through every one of the […]
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At Ad Victoriam Solutions (AdVic®), we focus on delivering specialized Salesforce® solutions to our partners. As a dedicated and innovative team of problem solvers, we take on your technology challenges and identify the best approach tailored to your business needs. We believe that technology should not limit your success, but accelerate your achievements. Today, we’re […]
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The FLUX Pumps name has been synonymous with pump technology for more than 70 years. It was the invention of the first electric drum pump that sparked the creation of the company. Since its inception, FLUX, headquartered in the beautiful black forest region of southern Germany, has grown to employ more than 150 highly skilled […]
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0.75x 1x 1.25x 1.5x 2x 0:0000:26:46 Enhancing Customer Experience Through Digital Transformation Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes: On this episode of “Salesforce Simplified,” we speak with Nick Glimsdahl, who is the Director of Contact Center Solutions at VDS, a company that helps […]
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As businesses and cultures worldwide eagerly transition into a digital-first marketplace, seamless online customer experiences have become paramount for any company in the world to survive, and subsequently, thrive. With customers becoming the heart and soul of any organization, more companies are accelerating their shift to digital business by simultaneously reducing costs and improving online […]
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Simply put, Managed Services, and specifically a Managed Services Provider (MSP), handles the daily operations of your specialized technology applications so you and your teams can focus on driving revenue. Typically, an MSP: Keeps your technology aligned with your business goals. Provides enhanced capabilities and data visibility to your company’s users. Allows for in-house sales, […]
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In a nutshell, an Order Management System (OMS) – such as Salesforce Order Management™ (SOM) – is your central hub for handling all aspects of the order lifecycle, including order capture, fulfillment, shipping, payment processing, and service. And while an OMS itself hasn’t changed much throughout the years, what has changed are buyers’ expectations around […]
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Early in 2020, with the world quarantining at home, virtual networking meetings began allowing people around the world to build meaningful connections. For Ad Victoriam Solutions (AdVic®), one of those connections we made was to Tiffany Spencer, who was at a virtual event hosted by Atlanta-based Goodie Nation. Tiffany ran HBCUForce (now Tech Forward), an […]
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For those who don’t know, Salesforce Sales Cloud™ – often referred to as the World’s #1 CRM – provides a platform to manage end-to-end functioning of the sales department for companies. It offers everything that is needed, such as, logging product information, creating campaigns, managing customer contacts, triggering emails, reports and dashboard features, and creation […]
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Interactive Email offers many ways for recipients to interact directly with email content. Common examples include: tapping, swiping, count-down timers, gifs, embedded videos, or submitting information via interactive forms. As digital marketing evolves, finding ways to capture your customer’s attention and getting them to provide information is evermore important. Which is why Salesforce Marketing Cloud […]
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