Data security is a critical concern for individuals, businesses, and governments in an era dominated by digital transformation. As the volume of data continues to skyrocket, the need for robust security measures becomes more pronounced. Additionally, traditional methods of securing data are no longer sufficient to combat the sophisticated cyber threats that evolve continuously. Enter […]
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0.75x 1x 1.25x 1.5x 2x 0:00… You Build It and They Come Doesn’t Work with CRM Adoption Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes and Resources: In this episode of Salesforce Simplified, we’re talking with Michael Hudlow, a leader in business transformation and corporate […]
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Depending on your instance of Salesforce®, the first main release weekend for the Spring ’24 Release was January 12, with subsequent release weekends scheduled for February 2 and February 9. To help get you ready for the release – on a recent AdVic “Salesforce Simplified” podcast – we spoke with Salesforce Ben‘s Courses & Community […]
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Generative AI and GPT are two of the most exciting new technologies in the world today. They have the potential to revolutionize many industries, including customer service. Generative AI is a type of artificial intelligence that can create new content, such as text, code, and music. GPT, or Generative Pre-trained Transformer, is a type of […]
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If your business is a high-tech startup, you know that every day is a race against time to innovate, grow, and stay ahead of the competition. That is why you must have the right tools to help you streamline your operations, manage your customer relationships, and make data-driven decisions. The Salesforce® CRM platform can help […]
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In case you are not familiar, Salesforce Sales Cloud™ is a cloud-based companion for transforming the way you do business. This customer relationship management (CRM) platform empowers businesses of every scale, from startups to industry titans, to supercharge their sales processes, bolster their sales pipelines, and elevate customer satisfaction to unprecedented heights. With Sales Cloud, […]
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No one questions that in today’s face-paced world, customer service plays a pivotal role in differentiating successful organizations from the rest. But if your organization struggles with executing customer service, is there a viable solution? There is… Meet Salesforce Service Cloud The Salesforce Service Cloud™ platform empowers organizations to deliver unparalleled customer experience. With its […]
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Trust is at the heart of Salesforce‘s mission, and it’s always been their top priority. Back when they were trailblazing in the world of Customer Relationship Management (CRM), Salesforce® stood out by being one of the first to openly share system statuses with their customers. You could easily check the performance of your Salesforce Org […]
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The importance of integrating digital technology into the sales process cannot be overstated. In today’s digital age, customers are increasingly using online channels to research products and services, and they expect to be able to interact with businesses in a digital way. In short, by integrating digital technology into the sales process, businesses can improve […]
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A Return Merchandise Authorization (RMA) is a process that businesses use to process returned products or inventory. The RMA process makes it easy to keep track of returns, inventory, and finances. Here is a possible RMA scenario: Sally is dissatisfied with a product and wants to return it for a refund, replacement, or repair. The […]
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