Tag: Customer Support

Introducing Salesforce Agentforce: A Revolutionary Tool for Customer Service - Ad Victoriam Salesforce Blog
Oct 28, 2024
Introducing Salesforce Agentforce: A Revolutionary Tool for Customer Support

Evolving companies constantly need tools that enhance customer experience, streamline operations, and provide actionable insights. At the recent Dreamforce 2024 conference, Salesforce® unveiled Agentforce™, a groundbreaking solution aimed at revolutionizing the way customer support is handled across industries. This powerful new tool integrates AI-driven automation with human-led customer service, providing businesses of all sizes the […]

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A Look at Real Salesforce Managed Services Use Cases - Ad Victoriam Salesforce Blog
Oct 14, 2024
A Look at Real Salesforce Managed Services Use Cases

0.75x 1x 1.25x 1.5x 2x 0:00… A Look at Real Salesforce Managed Services Use Cases Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On a recent episode of Ad Victoriam’s Salesforce Simplified podcast, we spoke with our Director of Managed Services, Joel Cajigas, who gave us some real […]

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How B2B Companies Provide a D2C Experience - Ad Victoriam Salesforce Blog
Apr 24, 2023
How B2B Companies Can Provide a D2C Experience

In today’s ever-changing digital age, customers are more empowered than ever before. They have access to a wealth of information and can make informed decisions about their purchases. This shift in consumer behavior has led to the rise of Direct-to-Consumer (D2C) companies that sell directly to consumers without involving any middlemen. While D2C companies have […]

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