Tag: Customer Experience

A Look at Real Salesforce Managed Services Use Cases - Ad Victoriam Salesforce Blog
Oct 14, 2024
A Look at Real Salesforce Managed Services Use Cases

0.75x 1x 1.25x 1.5x 2x 0:00… A Look at Real Salesforce Managed Services Use Cases Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On a recent episode of Ad Victoriam’s Salesforce Simplified podcast, we spoke with our Director of Managed Services, Joel Cajigas, who gave us some real […]

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Salesforce Manufacturing Cloud vs. Sales Cloud: A Manufacturers Guide - Ad Victoriam Salesforce Blog
Aug 26, 2024
Salesforce Manufacturing Cloud vs. Sales Cloud: A Manufacturer’s Guide

As a manufacturer, navigating the complex world of customer relationship management (CRM) solutions can be tricky. Two prominent options within the Salesforce® ecosystem are Sales Cloud™ and Manufacturing Cloud™. While both offer valuable tools, they cater to distinct aspects of your business. Let’s delve into their differences to help you pick the right fit. Understanding […]

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Enhancing Customer Experience with AI - Ad Victoriam Salesforce Blog
Jul 22, 2024
Enhancing Customer Experience with AI

0.75x 1x 1.25x 1.5x 2x 0:00… Enhancing Customer Experience with AI Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In the latest episode of Ad Victoriam’s  Salesforce Simplified podcast, we dive into the transformative role of AI in enhancing customer experience. Joined by guest Nick Glimsdahl, a […]

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How AI Intersects with Customer Experience - Ad Victoriam Salesforce Simplified Podcast
Jul 10, 2024
How AI Intersects with Customer Experience

0.75x 1x 1.25x 1.5x 2x 0:00… How AI Intersects with Customer Experience Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In this episode of Salesforce Simplified, the topic is AI and what its relationship to customer experience is today and needs to be in the future.  To […]

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Outset Medical Transforms Marketing with AdVic: A Success Story - Ad Victoriam Salesforce Blog
Apr 01, 2024
Outset Medical Transforms Marketing with AdVic: A Success Story

After successfully leading several large-scale projects to help medical technology company Outset Medical evolve key capabilities within Salesforce Service Cloud™, Ad Victoriam Solutions (AdVic®) was recently invited to participate in an RFP to help them migrate from another third-party marketing automation platform to Salesforce Marketing Cloud™.  Regarding the process, Outset’s Senior Director, Information Technology Isaac […]

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Boosting Sales with AI & GenAI: The Game-Changers for Productivity - Ad Victoriam Salesforce Blog
Feb 05, 2024
Boosting Sales with AI & GenAI: The Game-Changers for Productivity

In the hustle and bustle of the sales game, keeping one step ahead of the competition should be every business’ goal. These days, AI (Artificial Intelligence) and generative AI (GenAI) are the superheroes of modern business strategies. And they aren’t just some trendy terms; they are game-changers ready to shake things up and boost sales […]

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Generative AI and GPT: The Future of Customer Service - Ad Victoriam Salesforce Blog
Dec 11, 2023
Generative AI and GPT: The Future of Customer Service

Generative AI and GPT are two of the most exciting new technologies in the world today. They have the potential to revolutionize many industries, including customer service. Generative AI is a type of artificial intelligence that can create new content, such as text, code, and music. GPT, or Generative Pre-trained Transformer, is a type of […]

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Today's Data, Digital and AI Challenges with Chris Hood - As Victoriam Salesforce Simplified Podcast
Nov 01, 2023
Today’s Data, Digital and AI Challenges with Chris Hood

0.75x 1x 1.25x 1.5x 2x 0:00… Today’s Data, Digital and AI Challenges with Chris Hood Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: On this episode of “Salesforce Simplified,” our topics will focus on current data, digital and AI challenges, and how to stay ahead […]

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Differentiate Your Service From the Rest With Service Cloud and GPT - Ad Victoriam Salesforce Blog
Oct 02, 2023
Differentiate Your Service From the Rest With Service Cloud and GPT

No one questions that in today’s face-paced world, customer service plays a pivotal role in differentiating successful organizations from the rest. But if your organization struggles with executing customer service, is there a viable solution? There is… Meet Salesforce Service Cloud The Salesforce Service Cloud™ platform empowers organizations to deliver unparalleled customer experience. With its […]

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How to Integrate Digital Technology Into the Sales Process - Ad Victoriam Salesforce Blog
Aug 28, 2023
How to Integrate Digital Technology Into the Sales Process

The importance of integrating digital technology into the sales process cannot be overstated. In today’s digital age, customers are increasingly using online channels to research products and services, and they expect to be able to interact with businesses in a digital way. In short, by integrating digital technology into the sales process, businesses can improve […]

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