Evolving companies constantly need tools that enhance customer experience, streamline operations, and provide actionable insights. At the recent Dreamforce 2024 conference, Salesforce® unveiled Agentforce™, a groundbreaking solution aimed at revolutionizing the way customer support is handled across industries. This powerful new tool integrates AI-driven automation with human-led customer service, providing businesses of all sizes the […]
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Let’s face it: these days, everyone’s trying to squeeze more out of every dollar. And when it comes to cutting costs, technology often takes a hit. But to stay ahead of the curve, you need to think twice. Especially now that AI is changing the game. Harnessing AI and Technology for Long-Term Success When a […]
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Are you planning your Salesforce® Dreamforce 2024 experience? Ad Victoriam Solutions (AdVic®) has a full lineup of parties and roundtables designed to enhance your journey. All events listed take place at The Grove, 690 Mission Street, just a 2-minute walk from The Moscone Center. Take a closer look at what’s happening and how you can […]
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For today’s retailers, offering a consistent and personalized shopping experience is no longer a nicety, it’s a necessity. Here’s how Salesforce®, with its powerful combination of clouds, apps, and cutting-edge AI capabilities, can help you achieve that and take your retail business to the next level in 2024. Supercharge Your CRM with AI-powered Apps and […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Enhancing Customer Experience with AI Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In the latest episode of Ad Victoriam’s Salesforce Simplified podcast, we dive into the transformative role of AI in enhancing customer experience. Joined by guest Nick Glimsdahl, a […]
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0.75x 1x 1.25x 1.5x 2x 0:00… How AI Intersects with Customer Experience Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed In this episode of Salesforce Simplified, the topic is AI and what its relationship to customer experience is today and needs to be in the future. To […]
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Have you ever attempted to tackle a Salesforce® implementation in-house, lacking the necessary knowledge and expertise, only to find yourself falling short of achieving your goals? Perhaps you’ve experienced the frustration of navigating through the complexities of Salesforce features and functionalities, resulting in wasted time, effort, and resources. Your initial excitement may have waned as […]
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Salesforce® offers a powerful suite of cloud-based tools designed to empower businesses of all sizes. However, navigating the vast array of Salesforce products can be overwhelming. If you’re looking to streamline your sales processes and boost efficiency, here are 10 Salesforce products you should consider: Sales Cloud: The Foundation for Success Sales Cloud™ is the […]
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In today’s rapidly evolving digital landscape, businesses are constantly seeking innovative solutions to streamline their operations, enhance customer experiences, and stay ahead of the competition. Enter Salesforce’s latest game-changer: Einstein Copilot™. This cutting-edge AI-powered tool is set to transform the way businesses interact with their Salesforce® platform, revolutionizing productivity and efficiency like never before. What […]
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Data security is a critical concern for individuals, businesses, and governments in an era dominated by digital transformation. As the volume of data continues to skyrocket, the need for robust security measures becomes more pronounced. Additionally, traditional methods of securing data are no longer sufficient to combat the sophisticated cyber threats that evolve continuously. Enter […]
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