Never heard of Salesforce Experience Cloud™? Well, it’s an all-in-one platform that enables businesses to engage with their customers, partners, and employees. It provides a single interface for all the stakeholders and allows them to access information, data, and resources in real-time. The platform is designed to improve the customer experience, increase productivity, and drive […]
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B2B companies often have long sales cycles, complex decision-making processes, and multiple stakeholders. Therefore, it’s important for B2B companies to follow certain best practices to maximize their chances of success. Here are 10 best marketing practices that B2B companies should follow. 1. Define Your Ideal Customer Profile: B2B companies should have a clear understanding of […]
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A Salesforce® implementation can be a complex and daunting process. Even if you’ve already implemented Salesforce before, starting a new implementation from scratch can present new challenges. To ensure that your implementation is successful, there are certain steps you need to follow. In this AdVic® Salesforce Blog, we’ll discuss eight important steps to follow when […]
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Salesforce understands that your business continues to innovate and evolve, as it should. To support your goals, they are once again releasing new features and upgrades to all of their clouds so you can more effectively and efficiently stay relative. Depending on your instance of Salesforce®, the first main release weekend for the Summer ’23 […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Highlights from the Salesforce Summer ’23 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of Salesforce Simplified we’re talking with Salesforce Ben’s Courses & Community Director Christine Marshall about some of her favorite new things […]
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What is Salesforce Marketing Cloud? It’s the email you received from a retailer that presented products they already know you personally have interest in. Or a text message alerting you that the item you viewed, but didn’t purchase is now on sale. Marketing Cloud can do this, and so much more. In a nutshell, Marketing […]
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As a consumer, you want your questions answered and your issues resolved quickly, so you can go about your day. Calling and emailing is often time consuming and can leave consumers feeling frustrated. A fast efficient customer service option? Chatbots. Chatbots are computer programs designed to simulate conversation with human users, typically over the internet. […]
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In today’s ever-changing digital age, customers are more empowered than ever before. They have access to a wealth of information and can make informed decisions about their purchases. This shift in consumer behavior has led to the rise of Direct-to-Consumer (D2C) companies that sell directly to consumers without involving any middlemen. While D2C companies have […]
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It won’t surprise anyone to know that migrating data from a legacy system to a Salesforce® solution requires some careful planning and execution. And after you’ve chosen your Salesforce migration partner, there are a lot of things to take into consideration. Thus, the reason for us reaching out to Salesforce Lead Technical Architect Richard MacDonald […]
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For those who don’t know, AdVic’s extensive line of Accelerators are quick-start tools that advance the implementation or enhancement of your Salesforce® platform to equip and empower your team, customers, and partners in just weeks, not months. With our uniquely crafted solutions, based on industry best practices and thousands of successfully completed projects, your company […]
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