Customer experience (CX) is not a new buzz phrase in the business world. The truth is, we’re actually hearing more and more about CX these days. And whether good or bad, customers remember interactions with your brand that, in the long-term, shape your business. A recent guest on the Ad Victoriam “Salesforce Simplified” podcast, customer […]
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As the world changes around us, it is important to utilize the best technology to connect with customers in a way that fits their expectations. To that end, AdVic recently assisted a nationally-known home builder and seller of energy-efficient homes in having access to the necessary tools to satisfy customer needs. For the initial project […]
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It’s never uncommon to hear that businesses need to cut costs to remain competitive. And when that is the case, it is also not uncommon that technology is the first line-item expense for cutting costs for many businesses. So, what’s a business supposed to do? Well, if you want to keep any competitive edge you […]
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Flow Designer is used to design and develop fully-functional MuleSoft® applications in a hosted development environment. Designed to be used by Senior Architects as well as Junior Admins, Flow Designer is a simple alternative to creating full-blown APIs by hand within Anypoint Studio. With Flow Designer being packed with numerous features, it’s an obvious choice […]
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Nothing moves without data analytics. Salesforce’s Tableau™ and Tableau CRM™ offer data solutions that are easy to analyze, and implement well with existing databases and/or Salesforce® CRM. Depending on a business’s needs or wants, one may work better than the other. However, having clean, usable data in a single system propels business forward. On a […]
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At AdVic, we seem to get this question every day: Is CRM worth it for my business? In a word, yes! If you have customers, you can benefit from CRM (Customer Relationship Management), a methodology and system that helps businesses and organizations of any size track and manage information about prospects, leads, opportunities, customers, and […]
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Ready or not, in the Salesforce world it will soon be time to turn the page on 2021 and leap into 2022 by way of their Winter ’22 Release Highlights. To help get you ready for the Winter ‘22 Release (September 10 – First Release Weekend — October 1 Second Release Weekend — October 8 […]
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From a background that included waiting tables and grading papers, AdVic’s Chase Brammer took a leap of faith in his career path that has landed him in the Salesforce ecosystem. As you can imagine, it was not an easy path, but after putting in the hours in the Salesforce Pathfinder Training Program, and watching related […]
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Growth within the pharmaceutical industry is inevitable. Every year, the world of pharma grows 7%, which is expected to score billions of revenue dollars. While the shift in focus for pharma sways between vaccines and new drugs, their challenges tend to persist. However, using cutting-edge technology with mobile access and artificial intelligence, such as Salesforce […]
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Nonprofit organizations are usually high on passion and purpose, but often lack the resources needed to take their mission to the next level. One of the biggest challenges they face can be access to technology, prohibited by the cost of licenses and proper implementation. Most of these organizations start off in a free version of […]
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