No one questions that in today’s face-paced world, customer service plays a pivotal role in differentiating successful organizations from the rest. But if your organization struggles with executing customer service, is there a viable solution? There is… Meet Salesforce Service Cloud The Salesforce Service Cloud™ platform empowers organizations to deliver unparalleled customer experience. With its […]
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Trust is at the heart of Salesforce‘s mission, and it’s always been their top priority. Back when they were trailblazing in the world of Customer Relationship Management (CRM), Salesforce® stood out by being one of the first to openly share system statuses with their customers. You could easily check the performance of your Salesforce Org […]
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Artificial intelligence (AI) and Generative Pre-trained Transformers (GPT) are rapidly evolving technologies that are having a profound impact on businesses of all sizes. In order to stay ahead of the curve, businesses need to understand how these technologies work, the benefits they will gain from embracing them, and how businesses are using AI and GPT […]
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Right on schedule, Salesforce® is releasing a new wave of features and upgrades in their Winter ’24 Release. These new features will support your goals so that your organization can more effectively and efficiently stay relative. As per usual, depending on your instance of Salesforce, the first main release weekend for the Winter ’24 Release […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Highlights From the Salesforce Winter ’24 Release Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of “Salesforce Simplified,” we’re talking with Salesforce Ben’s Courses & Community Director Christine Marshall about some of her favorite new features […]
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The importance of integrating digital technology into the sales process cannot be overstated. In today’s digital age, customers are increasingly using online channels to research products and services, and they expect to be able to interact with businesses in a digital way. In short, by integrating digital technology into the sales process, businesses can improve […]
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In the current data-centric landscape, leveraging the potential of information is imperative for businesses to prosper. To that end, Salesforce Data Cloud™ offers a comprehensive solution that enables companies to leverage data effectively, while enhancing day-to-day operations. In this AdVic® Salesforce Blog we’ll delve into what Salesforce Data Cloud is, its key features and benefits, […]
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In today’s world, where data is king, businesses are constantly seeking innovative solutions to harness the power of data and gain valuable insights. One such solution is Salesforce Analytics Cloud™, which empowers businesses to make data-driven decisions. The platform provides a comprehensive suite of analytics tools that enable users to collect, analyze, and visualize their […]
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A Return Merchandise Authorization (RMA) is a process that businesses use to process returned products or inventory. The RMA process makes it easy to keep track of returns, inventory, and finances. Here is a possible RMA scenario: Sally is dissatisfied with a product and wants to return it for a refund, replacement, or repair. The […]
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0.75x 1x 1.25x 1.5x 2x 0:00… Integrating Digital Technology Into the Sales Process Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed Episode Notes/Resources: In this episode of “Salesforce Simplified” we’re talking with Carve Consulting Co-Founder Erik Nelson about integrating digital technology into the sales process. Erik Nelson […]
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