If the past two years have shown us anything, it’s that, in spite of a lot of progress over time, the world still needs a lot of fixing. There are many opportunities to make a difference for the greater good, even if it’s small, it has an impact. For example, what if your hour of […]
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Whether a customer is leaving a comment with a chatbot or having an initial conversation with a sales rep, they both define their experience with your company. Every touchpoint with customers influences their attitude towards your brand. Why does this matter? It matters because Customer Excellence drives customer loyalty, advocacy, and retention. What Does Good […]
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Salesforce Billing™ is an add-on package that builds on the existing Salesforce CPQ™ package to allow for users to invoice orders coming out of the sales completed through CPQ. By bringing Finance into the same platform as Sales, organizational silos are reduced to provide your customers with the best experience possible. In Salesforce Billing, Finance […]
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Most of us take our access to technology for granted. From our childhood to our professional lives, we’ve had computer labs in school, we’re given brand new computers at work, and have an array of iPads, iPhones, and other connected devices at home. But for a good number of people in our community, access to […]
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When we first embarked on our B Corp certification journey back in January of 2016, Ad Victoriam Solutions (AdVic) was less than two-years-old, employed eight employees and was still operating out of a combination of shared workspaces and our founder’s basement. Fast forward to February of 2022 and we’re now over 150 employees strong located […]
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The National Football League (NFL) is predominately made up of Black players. However, as of this blog’s publish date, there is only one NFL Black head coach, the Pittsburgh Steelers’ Mike Tomlin. The National Coalition of Minority Football Coaches (NCMFC) recognized the lack of diversity in the NFL leadership, and the lack of coaching training […]
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Did you know that about one of eight digital transformations succeed? To be one of the successful ones, start by building a digital transformation strategic roadmap that includes obtaining buy-in from your stakeholders and the team. This buy-in lays is one of the top keys to a successful transition to the future of your business. […]
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When setting up your Salesforce Org for an effective and efficient integration with MuleSoft, there are a few integration tools that will be helpful in your integration journey. In this article, we will be going over how to set up a Connected App with MuleSoft, and two ways to send messages regarding data changes from […]
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Recruiting and retention look a lot different in 2021 than they did twenty years ago. In addition to an increased focus on company purpose and mission and the ability to work a flexible schedule from home (or anywhere), many employers are also offering an increasing amount of Volunteer Time Off (VTO). Since our founding in […]
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Thousands of Salesforce® customers utilize MuleSoft® to create a 360-degree view of their customer data, or to boost productivity with automation, or for other purposes related to enhancing their CRM. You may be wondering why? In a recent AdVic “Salesforce Simplified” podcast about such a CRM enhancement, our MuleSoft Practice Director, Tom Minton, explained the […]
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