Today’s sales teams are under increasing pressure to deliver accurate quotes quickly, handle complex pricing models, and meet customer expectations—all while staying competitive. To address these challenges, companies are turning to Salesforce CPQ™ (Configure, Price, Quote – a.k.a. Revenue Cloud), a comprehensive solution designed to streamline the sales process from start to finish. This Ad […]
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Evolving companies constantly need tools that enhance customer experience, streamline operations, and provide actionable insights. At the recent Dreamforce 2024 conference, Salesforce® unveiled Agentforce™, a groundbreaking solution aimed at revolutionizing the way customer support is handled across industries. This powerful new tool integrates AI-driven automation with human-led customer service, providing businesses of all sizes the […]
An Order Management System (OMS) like Salesforce Order Management™ (SOM) serves as the nerve center for managing the entire order lifecycle. From order capture to payment processing, fulfillment, and shipping, OMS ensures an efficient process that meets growing consumer demands. As the rapid rise of eCommerce has heightened customer expectations, the importance of OMS has […]
0.75x 1x 1.25x 1.5x 2x 0:00… A Look at Real Salesforce Managed Services Use Cases Apple PodcastsSpotifyAmazon MusicGoogle PodcastsSoundCloudStitcherShare Leave a ReviewListen in a New WindowDownloadSubscribe on AndroidSubscribe via RSSPlayer Embed On a recent episode of Ad Victoriam’s Salesforce Simplified podcast, we spoke with our Director of Managed Services, Joel Cajigas, who gave us some real […]
Let’s face it: these days, everyone’s trying to squeeze more out of every dollar. And when it comes to cutting costs, technology often takes a hit. But to stay ahead of the curve, you need to think twice. Especially now that AI is changing the game. Harnessing AI and Technology for Long-Term Success When a […]
Salesforce’s leading customer relationship management (CRM) platform offers tailored solutions that address the specific needs of industries like Manufacturing, Retail, Healthcare, and High Tech. This Ad Victoriam Salesforce Blog explores how Salesforce® can benefit each of these sectors, with a focus on proving the return on investment (ROI) through detailed analysis and supporting data. Manufacturing: […]
Building a successful Salesforce® instance requires careful planning and execution. While a recent Ad Victoriam Salesforce Blog provided outlines for a great roadmap for implementation, even with a strong plan, mistakes can happen. Here, we delve into some of the most common pitfalls that can derail your Salesforce implementation, and how to navigate around them. […]
Maximizing Your CRM Investment: How Budget-Conscious Businesses Can Make the Most of Salesforce In a time where every connection counts, mastering customer relationships has become essential to success, regardless of your company’s size or stature. While Customer Relationship Management (CRM) software like Salesforce® is often associated with large corporations, it’s an equally valuable tool for […]
Depending on your instance of Salesforce®, the remaining main release weekends for the Winter ’25 Release are October 5 and October 12, 2024. To help get you ready for the release – on a recent Ad Victoriam Salesforce Simplified podcast – we spoke with Salesforce Ben‘s Technical Content Director and 11X Salesforce-Certified Evangelist Christine Marshall about […]
As a manufacturer, navigating the complex world of customer relationship management (CRM) solutions can be tricky. Two prominent options within the Salesforce® ecosystem are Sales Cloud™ and Manufacturing Cloud™. While both offer valuable tools, they cater to distinct aspects of your business. Let’s delve into their differences to help you pick the right fit. Understanding […]