Category: Salesforce

Jan 23, 2023
How Top Field Service KPIs are Impacted by Salesforce Field Service

In a recent episode of AdVic’s “Salesforce Simplified” podcast, we focused on Salesforce’s Field Service – and in particular – how its automation features have become a game-changer for field service teams. Our guest was Salesforce Senior Solutions Engineer, George Higgins. An Overview of Salesforce Field Service “Field service in general,” Higgins explains, “that’s a […]

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Highlights from the Salesforce Spring '23 Release
Jan 16, 2023
Highlights from the Salesforce Spring ‘23 Release

Depending on your instance of Salesforce®, the first main release weekend for the Spring ’23 Release was January 13, 2023, with subsequent release weekends scheduled for February 3 and February 10.  To help get you ready for the release – on a recent AdVic “Salesforce Simplified” podcast – we spoke with  Salesforce Ben‘s Courses & Community […]

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The Top 22 Ad Victoriam Salesforce Blogs of 2022
Dec 20, 2022
The Top 22 Salesforce Blogs of 2022

Are we really putting 2022 in our rearview mirror? Where did it go? Well, there’s no looking back now, so let’s push forward with eyes wide open into what we hope will be an amazing 2023 for all! But before we do that, we wanted to take this opportunity to share the Top 22 Salesforce […]

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Multi-Cloud Salesforce Solution Removes Retailer's Growth Barriers - Ad Victoriam Salesforce Blog
Dec 13, 2022
Multi-Cloud Salesforce Solution Retailer’s Removes Growth Barriers

A pet supply retailer with numerous locations across the U.S. came to AdVic® with a major predicament that had actually been snowballing in recent years. Their eCommerce platform had become extremely challenging not only to maintain, but to enhance. As a result, their challenges were creating barriers hindering their growth in what has become an […]

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System Upgrades Propel Manufacturers' Pace Through Managed Services - Ad Victoriam Salesforce Blog
Nov 29, 2022
System Upgrades Propel Manufacturers’ Pace Through Managed Services

Like many of AdVic’s clients, this particular manufacturer has a smart and capable internal tech team that reached out to onboard a Managed Services support team because they were working at capacity, and they needed resources with expertise with Salesforce B2B Commerce™ and Salesforce CPQ™.  As part of their continued participation in our THRIVE Managed […]

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HexArmor's Sales Director Talks About Sales Cloud - Ad Victoriam Salesforce Blog
Nov 22, 2022
HexArmor’s Sales Director Talks About Sales Cloud

You’ve heard it before…. having an all-inclusive sales platform helps sales representatives close deals more quickly upfront rather than waiting weeks, months or even years.  Well, that’s easy enough to say, but why not hear it right from a daily Salesforce user? HexArmor‘s Director of Sales, Geno Lechuga, recently spoke on the AdVic “Salesforce Simplified” […]

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Replace Repetitive Processes and Tasks with MuleSoft RPA - Ad Victoriam Salesforce Blog
Nov 15, 2022
Replace Repetitive Processes and Tasks with MuleSoft RPA

MuleSoft Account Executive Wes Disher was a recent guest on Ad Victoriam’s “Salesforce Simplified” podcast, where he detailed how with Robotic Process Automation (RPA), companies can capture and automate their teams workflows instantly – whether through a UI, document or image – and do it with point-and-click tools. So, what specifically is Robotic Process Automation? MuleSoft’s […]

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Service Cloud Accelerator Quickly Handles a Zendesk Migration - Ad Victoriam Salesforce Blog
Nov 08, 2022
Service Cloud Accelerator Quickly Handles a Zendesk Migration

Let’s face it, Salesforce® is amazing, but it’s also massive. Building out Service Cloud™ takes months… sometimes years to properly tune and that time can cost you in numerous ways, not the least of which is man hours and lost returns. You know you need Salesforce, but what if there was a way to speed […]

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Usinmg Data Relationmships to Create Better Segmentation in Marketing Cloud - Ad Victoriam Salesforce Blog
Nov 01, 2022
Using Data Relationships to Create Better Segmentation in Marketing Cloud

Many marketing teams using Salesforce Marketing Cloud™ create their email segments through the use of filters, which allow users to filter a specific data extension based on data values to identify the subscribers who meet the desired criteria. However, sometimes the data needed to create the segment does not live within a single data extension […]

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Enhancing Customer Experience Through Digital Transformation - Ad Victoriam Salesforce Blog
Oct 25, 2022
Enhancing Customer Experience Through Digital Transformation

It’s becoming more clear with every passing day that in order to keep up with the “always-connected” customer, your business must embrace technology to deliver an unmatched customer experience. Research shows that 35% of business executives claim that digital transformation helps them to better meet customer expectations and improve operational efficiency (40%), and 38% of […]

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