Generative AI and GPT are two of the most exciting new technologies in the world today. They have the potential to revolutionize many industries, including customer service. Generative AI is a type of artificial intelligence that can create new content, such as text, code, and music. GPT, or Generative Pre-trained Transformer, is a type of […]
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If your business is a high-tech startup, you know that every day is a race against time to innovate, grow, and stay ahead of the competition. That is why you must have the right tools to help you streamline your operations, manage your customer relationships, and make data-driven decisions. The Salesforce® CRM platform can help […]
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Salesforce CPQ™ (Revenue Cloud), or Configure, Price, Quote from Salesforce® is a sales tool for companies to provide accurate pricing with any given product configuration scenario. CPQ applications take into account optional features, customizations, quantities, and discounts, allowing sales reps to quote prices quickly and accurately. Salesforce CPQ gives your sales team easy-to-use software available […]
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Chris Hood, former Google head of digital business strategy, the author of the new book Customer Transformation, and the host of the Chris Hood Digital Show was a recent guest on the Ad Victoriam “Salesforce Simplified” podcast. He discussed the data, digital, and AI challenges businesses face today. Here are some highlights from the conversation. […]
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As a Customer Relationship Management (CRM) tool, Salesforce® helps businesses of all sizes manage their customer relationships more effectively. However, to get the most out of Salesforce, it’s important to optimize it for your specific needs. For this Ad Victoriam Salesforce Blog, we offer numerous general tips to optimize Salesforce, then we go deeper and […]
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In case you are not familiar, Salesforce Sales Cloud™ is a cloud-based companion for transforming the way you do business. This customer relationship management (CRM) platform empowers businesses of every scale, from startups to industry titans, to supercharge their sales processes, bolster their sales pipelines, and elevate customer satisfaction to unprecedented heights. With Sales Cloud, […]
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These days, data reigns supreme, and organizations rely heavily on data to make informed decisions and drive business growth, and the Salesforce® CRM platform plays a crucial role in helping businesses manage their data. However, simply collecting data isn’t enough; you need to harness it effectively to derive valuable insights. In this Ad Victoriam Salesforce […]
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During a recent Ad Victoriam “Salesforce Simplified” podcast, we spoke with Catalytics Founder – and noted data, analytics and AI expert – Frank Mendoza about the most heard acronyms in the universe today, AI (Artificial Intelligence) and GPT (Generative Pre-Trained Transformer), and how they are impacting – some even say disrupting – businesses today. A […]
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No one questions that in today’s face-paced world, customer service plays a pivotal role in differentiating successful organizations from the rest. But if your organization struggles with executing customer service, is there a viable solution? There is… Meet Salesforce Service Cloud The Salesforce Service Cloud™ platform empowers organizations to deliver unparalleled customer experience. With its […]
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Trust is at the heart of Salesforce‘s mission, and it’s always been their top priority. Back when they were trailblazing in the world of Customer Relationship Management (CRM), Salesforce® stood out by being one of the first to openly share system statuses with their customers. You could easily check the performance of your Salesforce Org […]
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