Today, more than ever, technology is vital to every businesses success, but managing that technology can be a challenge for companies, no matter the industry. Sometimes your business’ technology only needs maintenance, and sometimes it needs a lot of attention that keeps it efficient, relevant and ensures you are connected to customers. In addition, your […]
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Salesforce® has once again packed their platform with exciting new features inside its forthcoming Winter ‘23 Release, which – depending on your instance of Salesforce – can begin to be experienced as early as the first release weekend, September 9, 2022. And as they always do, AdVic’s consultants have poured through every one of the […]
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At Ad Victoriam Solutions (AdVic®), we focus on delivering specialized Salesforce® solutions to our partners. As a dedicated and innovative team of problem solvers, we take on your technology challenges and identify the best approach tailored to your business needs. We believe that technology should not limit your success, but accelerate your achievements. Today, we’re […]
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As businesses and cultures worldwide eagerly transition into a digital-first marketplace, seamless online customer experiences have become paramount for any company in the world to survive, and subsequently, thrive. With customers becoming the heart and soul of any organization, more companies are accelerating their shift to digital business by simultaneously reducing costs and improving online […]
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Simply put, Managed Services, and specifically a Managed Services Provider (MSP), handles the daily operations of your specialized technology applications so you and your teams can focus on driving revenue. Typically, an MSP: Keeps your technology aligned with your business goals. Provides enhanced capabilities and data visibility to your company’s users. Allows for in-house sales, […]
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In a nutshell, an Order Management System (OMS) – such as Salesforce Order Management™ (SOM) – is your central hub for handling all aspects of the order lifecycle, including order capture, fulfillment, shipping, payment processing, and service. And while an OMS itself hasn’t changed much throughout the years, what has changed are buyers’ expectations around […]
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For those who don’t know, Salesforce Sales Cloud™ – often referred to as the World’s #1 CRM – provides a platform to manage end-to-end functioning of the sales department for companies. It offers everything that is needed, such as, logging product information, creating campaigns, managing customer contacts, triggering emails, reports and dashboard features, and creation […]
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Interactive Email offers many ways for recipients to interact directly with email content. Common examples include: tapping, swiping, count-down timers, gifs, embedded videos, or submitting information via interactive forms. As digital marketing evolves, finding ways to capture your customer’s attention and getting them to provide information is evermore important. Which is why Salesforce Marketing Cloud […]
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Globally, the industrial machinery industry remains in a crucial space as they are faced with disruptions from all aspects of the business. With supply chain, labor shortages, and an uptick in technology users, leaders in this space must quickly pivot to solutions that will advance business during these trying times. Companies that are using innovation […]
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These days, customer experience has become more than a buzz phrase. No matter the industry or the brand, companies have come to the realization that they need to focus on being more proactive, as opposed to reactive, when it comes to engaging with their customers. Customers are pivotal to any business. After all, they keep […]
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