The Future of Scalable, Efficient Service

Agentforce Elevates Customer Support
with AI-Agents and Human Intelligence

Salesforce Agentforce

Salesforce’s Agentforce™ is a groundbreaking solution revolutionizing customer support across industries. This powerful new tool integrates AI-driven automation (AI agents) with human customer service agents, providing businesses of all sizes with the flexibility, intelligence, and speed they need to address their customers’ needs effectively.

90%

of Consumer Goods execs expect
to increase their AI investment

Maximize Efficiency and Productivity with Agentforce’s

AI-Powered Support

Agentforce’s AI agents streamline customer service operations by handling routine inquiries like order tracking, password resets, and product information requests. This smart automation not only frees up human agents to focus on more meaningful, high-value interactions but also enhances response times and enables more personalized customer engagement. By automating repetitive tasks and intelligently routing cases, Agentforce boosts agent productivity and improves employee satisfaction, allowing customer service teams to deliver exceptional experiences while reducing burnout.

82%

of healthcare leaders view AI as a top focus area to drive operational efficiency

AI-Enhanced Support with Seamless CRM Integration

Integrated within Salesforce’s CRM ecosystem, Agentforce’s AI agents bring deep context to every interaction. With a unified dashboard, AI agents provide omnichannel support with full customer history, enabling seamless handoffs to human agents when complex issues arise.

29%

increase in productivity can be achieved in manufacturing through the use of generative AI

Unlock AI Insights for

Smarter Decisions

Through predictive analytics, Agentforce’s AI agents offer businesses valuable insights into customer needs, allowing proactive support and data-driven decisions. From predicting customer churn to identifying service trends, AI agents enable companies to anticipate and address customer issues early.

28%

increase in productivity of Health & Life Sciences professionals with Generative AI

AI Opportunities for Industries

Manufacturing

Automate order status updates and product inquiries with Agentforce, enhancing operational effciency and customer satisfaction in manufacturing.

Healthcare

Streamline patient inquiries and appointment scheduling with Agentforce AI, allowing staff to focus on more critical patient care.

Retail

Boost online customer support by using Agentforce to manage product queries and returns, creating a seamless shopping experience.

High-Tech

Leverage Agentforce to resolve technical support tickets and FAQs, freeing up your experts for more complex troubleshooting and innovation.

Elevate Support with Expert Agentforce Implementation

Ad Victoriam Solutions’ certified Salesforce® Consultants are ready to implement Agentforce seamlessly with our specialized Agentforce Activator Package, which will pair your service agents, each, with a fully capable and automated assistant so they can scale productivity together quickly.

Download Activator Package

Agentforce